Frequently Asked Questions ( FAQ's )
How do I place an order?
The quickest way to place an order is via e-mail. You would need to provide us with a brief career history and your desired job target(s) so that we can assess your situation, and provide a price quote for just one or for the type
of services you require.
What details do I have to furnish ?
Please specify your exact requirements, i.e. Resume Development? Cover Letter Composition? so that we can make assess your needs faster. Kindly advise your current working status as well, i.e., working / laid off /
contemplating switching careers / or just being resume - prepared only. Do you have an existing /current resume? If so, please e-mail us that; if not, send us a career synopsis.
What are the payment procedures ?
The details are mentioned in the payment terms section.Please also note that unlike a retail store, we offer a service, not a product. Because of that, we cannot offer a full refund. However, as customer satisfaction is very
important to us, we will work with you to solve any issues you may have.
How long will it take to receive my order?
Once we receive your employment information, you will receive an emailed copy of your resume and/ or cover letter within (1 to 3) business days, depending on the type of service that you require. Please let us
know if you are in a rush situation and we will try to expedite your order.
Can I have my resume updated in the future and will my information be secure?
A copy of your order will be kept on file for any future updates. The price for a resume update is $25. Disk and email copies of your document remain the intellectual property of Cosmic Resume at all times (including after
payment) and are strictly for your personal use. WE DO NOT SHARE ANY SUCH INFORMATION with outside parties. However, there are cases when we need to market our services, for which we may require completed sample
resumes. In such cases, we do so only after changing original names, job details, location and any other confidential information and contact numbers.
Disclaimer : As with any legitimate service, a resume written, by Cosmic Resume is no guarantee
for successful employment. Your chances of being recruited will depend upon your own efforts.
There is no compensation for not being recruited. Cosmic Resume can only recommend career planning
strategies and resume writing services, which will hopefully lead to a successful placement. Any reference
to specifics on this site are for the purpose of explanation only.
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