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cosmic resume
Frequently Asked Questions ( FAQ's )
How do I place an order?
The quickest way to place an order is via e-mail. You would need to provide us with a brief career history and your desired job target(s) so that we can assess your situation, and provide a price quote for just one or for the type of services you require.
What details do I have to furnish ?
Please specify your exact requirements, i.e. Resume Development? Cover Letter Composition? Freelance Writing? so that we can make assess your needs faster.
Kindly advise your current working status as well, i.e., working / laid off / contemplating switching careers / or just being resume - prepared only. Do you have an existing /current resume? If so, please e-mail us that; if not, send us a career synopsis, that outlines years of experience, career specialty, type of position sought, etc.
What are the payment procedures ?
The details are mentioned in the payment terms section.
No document will be commenced until the cost quotation is accepted by personal signature or by email confirmation. Also no document will be personally given or emailed until full payment has been received.
After we receive your order and payment, we will contact you via email or telephone if we need any additional information or have any questions regarding your employment background.
How long will it take to receive my order?
Once we receive your employment information and payment, you will receive an emailed copy of your resume and/ or cover letter within a week or (1 to 6) business days, depending on the type of service that you require.
Please let us know if you are in a rush situation and we will try to expedite your order. After reviewing the emailed document(s), please reply with your approval or with suggestions for changes. We will not print / mail your order until you are completely satisfied.
How do you send hard-copies of my order ?
If you require a hard-copy they will be mailed via the most efficient method, or any courier service available or as required by the client.
What is your refund policy?
Unlike a retail store, we offer a service, not a product. Because of that, we cannot offer a full refund. However, as customer satisfaction is very important to us, we will work with you to solve any issues you have with your order.
Can I have my resume updated in the future?
A copy of your order will be kept on file for any future updates. The price for a resume update is $25.
Disk and email copies of your document remain the intellectual property of Cosmic Resume at all times (including after payment) and are strictly for your personal use. Unauthorised duplication of this intellectual property for any purpose other than for your personal use is an offence and you may be held liable for damages suffered by us as a direct or indirect result of your actions
Will my information be kept confidential?
Yes, absolutely. We acknowledge that the information in a resume or essay is highly sensitive, private information and therefore, WE DO NOT SHARE ANY SUCH INFORMATION with outside parties.
However, there are cases when we need to market our services, for which we may require completed sample resumes. In such cases, we do so only after we receive clear, written authorization from the client (for example, to display a resume in the "Examples" section).
Besides, we advertise only after changing original names, job details, location and any other confidential information and contact numbers.
However, this site contains links to other sites. cosmicresume.com is not responsible for the privacy practices or the content of such web sites.
How can I contact you?
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Disclaimer: As with legitimate service, a resume written/ provided by Cosmic Resume is no guarantee for successful employment. Your chances of being recruited will depend upon your own efforts. There is no compensation for not being recruited. Cosmic Resume can only recommend career planning strategies and resume writing services, which will hopefully lead to a successful placement. Any reference to specifics on this site are for the purpose of explanation only. With any business, it is up to the individual owner of said business to ensure the success of the business. Cosmic Resume Dot Com expects its link exchange partners and affiliates to respect the privacy of our users. We respect your privacy and do not share your information with anyone. However, third parties, i.e., link partners / advertisers, affiliates and other content providers accessible through our site, may have their own privacy and data collection policies and practices. We try our best to make sure that the information, which we provide you is accurate. But, we are NOT LIABLE for any losses or damages which may occur through your use of any information or products which you obtain through this website or any of our affiliated websites. We are interested in your opinion about the site and its usefulness.
